Terms of service

Terms of Service

Last Updated: September 20, 2026

Welcome to Smart Kids Lab. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Smart Kids Lab.

By accessing our website, browsing our store, or purchasing a product from us, you agree to be bound by these Terms. Please read them carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have given permission for any minor dependents to use this website under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or any other material that could damage or interfere with the operation or security of our website.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by applicable law.

We may modify, suspend, or discontinue any part of our website or services when reasonably necessary.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our written permission, except as permitted by applicable law.

3. Products and Product Information

We make reasonable efforts to display and describe our products as accurately as possible.

Product colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.

We reserve the right to modify product descriptions, prices, availability, and other product information when necessary.

We do not guarantee that every product will always be available.

4. Prices and Payments

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes and other charges, if any, will be displayed during checkout as required.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges.

5. Orders

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability, or inaccurate customer information.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. Shipping and Delivery

Smart Kids Lab currently ships within the United States only.

Orders are typically processed within 1–3 business days.

After processing, estimated delivery is typically 3–7 business days.

Shipping and delivery dates are estimates and may be affected by carrier delays, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding shipping, tracking, delays, and delivery.

7. Third-Party Fulfillment

We may use third-party suppliers, fulfillment partners, warehouses, and shipping carriers to process and deliver orders.

As a result, products may be shipped directly from a third-party fulfillment location.

Shipping times and tracking availability may vary depending on the fulfillment provider and shipping carrier.

Shopify specifically advises merchants using dropshipping or third-party fulfillment to disclose that products may be shipped by a third party from another location.

8. Returns and Refunds

Returns, refunds, replacements, and related requests are governed by our Return & Refund Policy.

Please review that policy before completing your purchase.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

9. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number, if tracking is available.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

If your tracking information has not updated for several business days, please contact us at:

info.smartkidslab@gmail.com

10. Accuracy of Information

We make reasonable efforts to ensure that information provided on our website is accurate and current.

However, our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors or update information as appropriate, including after an order has been submitted, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the content on the Smart Kids Lab website, including our branding, text, graphics, website design, and original content, is owned by or licensed to Smart Kids Lab and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit our protected content without permission from the applicable rights holder.

Third-party trademarks, images, product names, and other intellectual property remain the property of their respective owners.

12. Prohibited Uses

You may not use our website:

  • For unlawful or fraudulent purposes;
  • To violate applicable laws or regulations;
  • To infringe upon intellectual property rights;
  • To submit false or misleading information;
  • To transmit malware, viruses, or harmful code;
  • To interfere with the security or operation of our website;
  • To collect or misuse another person's personal information unlawfully; or
  • To attempt unauthorized access to our systems or services.

We reserve the right to restrict or terminate access to our services for violations of these Terms where permitted by law.

13. Third-Party Services

Our website may use third-party services, applications, payment processors, shipping providers, and other technology providers.

Your use of certain third-party services may also be subject to their respective terms and privacy policies.

Our online store is hosted using Shopify, which provides the e-commerce platform that enables us to offer products and services online.

14. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, shared, and protected.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or other consumer rights that cannot legally be excluded under applicable law.

Product-specific warranties, if any, will be described separately where applicable.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Smart Kids Lab will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Smart Kids Lab harmless from claims, liabilities, damages, or reasonable expenses arising from your unlawful use of our website or your material violation of these Terms.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or legal requirements.

The latest version will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Governing Law

These Terms and any disputes arising from your use of our website or purchase of our products will be governed by applicable laws of the United States and the applicable state laws, without limiting any mandatory consumer rights that may apply.

21. Contact Information

Questions regarding these Terms of Service can be sent to:

Smart Kids Lab
Email: info.smartkidslab@gmail.com